A locksmith built for Brisbane property managers
Account billing, dedicated contacts, response SLAs, and the same licensed mobile service across the entire metro area. For real estate agencies, body corporates, strata managers, and Airbnb hosts.
The vendor property managers actually want
Property managers do not want to ring around three locksmiths every time a tenant locks themselves out at 9pm. They want a vendor who answers the phone, turns up when they say they will, sends an itemised invoice that matches what was quoted, and bills the agency or body corporate rather than chasing the tenant.
That is the job we do. We hold accounts for real estate agencies, body corporate managers, strata firms, and Airbnb hosts across Brisbane. Each account has a dedicated contact, a documented response SLA, and a single monthly statement. The same six services on the main services page apply, with billing and dispatch adjusted for the way property work actually runs.
Request an account
Five types of property clients, one team
Tenant lockouts, end of tenancy rekeys, bulk key cutting, after break in work on tenanted properties. We bill the agency directly and provide tenant facing receipts when needed for bond claims or insurance.
Common area access control, master key system maintenance, after hours emergencies in unit complexes, compliance work on shared entry points and fire doors. We carry public liability insurance to $20M which meets most body corporate vendor requirements.
The same body corporate work, framed for newer strata title developments. Master keys, common area lock changes, compliance with QLD strata requirements.
Smart lock setup with rotating guest codes, guest lockout response, integration with Airbnb host workflows. The biggest single time saver for hosts is replacing keys with codes, and we install and configure the major smart lock brands properly.
Productised offering for landlords and PMs handling tenant turnover. Fixed price per door, fast turnaround, scheduled to fit between tenancies.
Smart lock installation across multiple properties quoted as a package. We install and configure the major brands and set up code rotation systems that integrate with how hosts and managers handle check-ins at scale.
Setup, day to day, billing, reporting
Most accounts are set up within one business day. Everything after that runs without friction.
Phone us or fill out the contact form mentioning property manager. We send a short account application, an authority to bill form, and a copy of our insurance certificate and licence. Most accounts are set up within one business day.
Authorised contacts at the agency or body corporate ring our dispatch line directly. The job is logged against your account, the quote is given on the phone, and the work goes ahead. Tenants do not need to be involved in payment or scheduling.
One itemised statement at the end of each month with every job that ran on the account, payable on standard 14 or 30 day terms. Each line item shows the property address, the job, the date, and the price.
On request we provide quarterly reports on job patterns across a portfolio. Useful for body corporate AGMs, agency principals reviewing maintenance budgets, or insurers tracking incident rates.
Credentials built for vendor onboarding
Property managers carry liability when vendors do not. Every LockOps technician holds an individual QLD Security Provider Licence.
For agencies and body corporates running formal vendor onboarding processes, a one page capability statement covering insurance, licensing, services, and references is available on request.
Request capability statementSet up your account in one business day
Phone us on (07) 3123 4567 or use the form to request an account. We respond same business day.
Use the form for quotes and accounts
For written quotes on planned work, capability statement requests, property manager account setup, and general enquiries. We respond same business day.
We respond same business day. For emergencies phone (07) 3123 4567 instead — it is faster.
Message sent
We will respond same business day. For anything urgent, call (07) 3123 4567.
Common questions from property managers
Phone us or fill in the form
to request an account.
We respond same business day. Most accounts are set up within one business day of the application being received.